This Privacy Policy explains what we do with your personal data, whether we are in the process of providing you with a service, receiving a service from you or you are just visiting our website.
This Privacy Policy applies to the personal data of our Customers, website users and other people whom we may contact in order to carry out provided services.
We reserve the right to amend this Privacy Policy from time to time. For the latest version of our Privacy Policy please visit our website; www.arcticinteriors.co.uk.
If you have any concerns regarding our data protection policy you do have the right to raise a complaint with the Information Commissioners Office.
What kind of personal data do we collect?
Customer Data: In order to provide the best possible service we need to process certain information about you. We only ask for details that will genuinely help us to help you, such as your name, age, contact details (and of course you may choose to share other relevant information with us). If you are a Arctic Interiors customer, we need to collect and use information about you, or individuals at your organisation in the course of providing you services.
Website Users: To the extent that you access our website we will also collect certain data from you: Name, email address, company name, and phone number if online forms are submitted. We also collect a limited amount of data from our website users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular.
Website Users: We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser. We will also collect data from you when you contact us via the website, for example by using the enquiry form.
How do we use your personal data?
Customer Data: The main reason for using your personal details is to help us provide the service you requested as part of our agreement. By gaining more accurate information about you and your business requirements will enable us to tailor a more bespoke package. The other reason for using information about Customers is to ensure that the contractual arrangements between us can properly be implemented so that any business relationship can run smoothly.
Supplier Data: The main reasons for using your personal data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.
Website Data: Data collected via our website will only be used to contact you or for the purposes of managing your account should the relationship continue.
How do we safeguard your personal data?
We care about protecting your information. That's why we put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data.
How long do we keep your personal data for?
If we have not had meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of two years, we reserve the right to delete your personal data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to tax authorities or in connection with any anticipated litigation).
How can you access, amend or take back the personal data that you have given to us?
Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.
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